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No Customer Service
Our daughter's Honda Accord SRS (safety restraint system) light came on which is a well documented problem. She went to Hedricks (a great auto repair in Lawrenceville) and they referred her to the dealer as this problem is covered under warranty. She dropped by Mall of Georgia Honda and gave them the printout from Hendrix and made an appointment for the next day. I took the car in only to bet told an hour later that they did not have the part and would have to order it. The representative told me they could not have ordered it the day before because it was a controlled part and required the diagnostic test which had to be done by a authorized Honda tech (would not accept Hedricks). I was not happy but made an appointment for the next day. The next day after a 2 hour wait, the representative told me there had been a mistake in the part and they would have get it from another dealer. So another 3 or 4 hour wait. I asked if someone could drive me home but I lived outside the 5 mile radius. I could wait or come back.
The whole time no one cared their mistake had caused me a whole day of work. Lousy customer service.
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Wonderful Addition to Buford
Our dinner at Sperata was one of the best we have had in Atlanta. The food was exceptional, presentation was good and the ingredients and variety was wonderful. We went on a Tuesday night and they could have used another waiter, but ours did a wonderful job. The specials were numerous and our waiter was knowledgeable about them and offered suggestions. Restaurant is in a restored storefront and is a lovely yet comfortable atmosphere. I would recommend for any special outing or just out on the town.
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