Never showed up or called

Called Thursday morning to have someone fix my toilet, Said they would be out that evening. No one never showed up or called.I called them that evening and was told they were stuck at a another job, so I rescheduled for Friday. Again on Friday no one showed or called. Husband called them twice that morning and they kept telling him that we were next on the list.Never showed or called. Needless to say we called someone else and my toilet is fixed. No customer service!!